The Wandering Childe considers your privacy very important. I will, therefore, process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. In this privacy policy I explain to you which data is collected from you and why this is done. In this policy you can also read what your rights are in regard to this processing. When I process your data outside the EU, appropriate (security) measures will be taken. For questions about your privacy, you can contact hello@thewanderingchilde.com.

ARTICLE 1 | WHO AM I?

The Wandering Childe is a freelancer under the name Mirna Pavlovic. I am registered as an employee on a contract-per-contract basis with the payrolling company Tentoo. I am responsible for the processing of your personal data.

ARTICLE 2 | WHICH DATA DO I USE?

Here you can find an overview of the data I process about you, why I do this, on what legal basis I do so, and how long I will keep this data.

I process your name, company name (if applicable), address, place of residence, telephone number, e-mail and other information that is necessary to optimally deliver my services to you. You can think of the special personal data that I process by taking a photo of you and other parties involved and any personal data that emerges from your “backstory” in order to be able to portray you in an authentic manner. I use this information to make you a satisfied customer during the term of our agreement. I keep this data for 10 years after the end of our agreement but will anonymize it after 7 years so that it can no longer be traced back to you as a person.

In order to get to know you better and to be able to portray you as authentically as possible, I process your hobbies, interests, favourite travel destinations, health data and other data that you fill in on my questionnaire yourself. I keep this data for 10 years, but I will anonymize this data after 7 years.

To manage your order I will keep your name, delivery address, billing address, email, telephone number and purchase history in my customer database. I do this on account of the execution and possible amendment of the agreement. I will also anonymize this data after 7 years and delete it completely after 10 years.

I use a portfolio on my website and social media channels to show earlier work to potential customers. I process your photos with your first name, date and location if you gave me the permission to do so when entering into the agreement. I keep these photos in my archive for at least 7 years to unlimited, unless you request removal. This does not give you the right to request the photos indefinitely. Making a backup is your own responsibility.

For invoicing and financial administration, I process your name, any company name with the associated company data, billing address, e-mail, telephone number and pending balance. Without this information, I cannot process your payment. According to a legal obligation of the Tax Authorities, I have to keep this information for 7 years. Once this period has expired I will delete all this information about you.

If you should have a complaint about my services, I will process your name, email, telephone number and the content of this complaint in order to find the best possible solution for you. I use this information to enable the optimal execution of the agreement. I will delete data related to complaints 5 years after settlement.

I have a commercial interest in using some of your personal information for marketing purposes. I process your first name, email and social media account for direct marketing and social media marketing. I will delete this information as soon as you unsubscribe from my newsletter or indicate that you no longer want to be contacted by me.

To enable and optimize this website, I use analytics and retargeting services. I have a commercial interest in using your surfing behaviour and related data to analyze my service and improve it where necessary. I will track your use of my website with Google Analytics, Hotjar and Facebook Pixel and am bound by the retention periods of Google, Hotjar and Facebook.

These services use cookies. Cookies are small pieces of information that are sent to your browser when you visit my website and are then stored on the hard disk or in the memory of the device with which you visit my website. These cookies will not damage your devices.

In addition, Facebook collects target group statistics by means of a first-party cookie. With this data, I can place more targeted advertisements. These cookies are active as long as I have the pixel installed. However, the data collected by Facebook using this cookie are passed on to me anonymously.

If you want to contact me through my website, I ask for your name, email, phone number and details about the shoot you want. By sending the contact form, this information becomes visible to me. I will delete the details of a sent contact form as soon as the contact question has been completed unless an agreement results from this.

To enable the posting of reviews about my services, I process your (first) name and content of your message. With the posting of your message, this information becomes visible to me. I can post reviews about my services on my website for commercial reasons. I remove these as soon as they are no longer representative of my service or you request removal.

If you follow a workshop with me, I will process your dietary preferences in addition to the required registration details. In the case of a mentor session, a recording of the session can be made.

ARTICLE 3 | HOW DO I OBTAIN THIS INFORMATION?

I have obtained the above information from you as a customer or website visitor because you have provided me with this information. In addition, it is possible that I have obtained your data from one of my customers if you are also present during the shoot or wedding.

ARTICLE 4 | WHAT ARE YOUR RIGHTS REGARDING THIS DATA?

The General Data Protection Regulation has given you a number of rights regarding the personal data that you allow me to process.
The customer has the right to view their personal data at all times. The customer can also request the data corrected, adjusted or removed, or for its processing to be limited. The customer can object to the processing of personal data. In addition, the customer has the right to obtain a copy (in a structured, common  form that can be opened by common digital systems) of their personal data and to have their personal data forwarded to another company. When I have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services I can provide you.

In order to exercise the above rights, the customer is asked to send an email to the following email address: hello@thewanderingchilde.com I will review your request as soon as possible. If I cannot comply with your request, I will let you know why I reject your request.

ARTICLE 5 | WHO RECEIVES YOUR DATA?

I will not provide your data to third parties unless this is necessary for the operation of my business or is required by legal obligation. Your data can be passed on to processors, parties involved in the implementation of our agreement and external advisors for the execution of the agreement. I have entered into processing agreements with these third parties to optimally protect your privacy. I will not sell your data to third parties.

ARTICLE 6 | FINAL PROVISIONS

I encourage you to check this privacy policy regularly as I can make changes to the policy. If you have any questions about this policy or how I use your data, you can send an email to hello@thewanderingchilde.com. If you have a complaint about the way I handle your data, you can also let me know. You can also contact the Belgian Data Protection Authority.